What's Not Covered
1. Damage from improper usage, normal play wear, negligence, abuse, or accidents
2. Theft or loss of items
3. Fading graphics, worn grip tape, or regular wear and tear
Eligibility
1. You must be the original purchaser
2. VANWIN reserves the right to examine all products for defects
3. Warranty eligibility is determined based on the information provided, product condition, and, when necessary, physical inspection under the terms of this policy.
Processing Time
FAQ
What does 1 year warranty mean?
A 1 year warranty means coverage for manufacturing defects found within 12 months of the original purchase date.
How does a 12 month warranty work?
If your product has a verified manufacturing defect during the warranty period, VanWin will provide a replacement paddle at no charge.
What is a 1 year service warranty?
This warranty covers manufacturing defects only and does not include damage from wear and tear, abuse, loss, or improper use.